Due to the confidential nature of my client work, I cannot share client names or design outcomes, but here are some questions I have focused on throughout my career as a researcher, designer, strategist and storyteller.
How might we support folks living with ovarian cancer beyond treatment?
Project: Service Design
Role: Co-lead + Senior Design Researcher + Strategy
Client: Pharma
Duties: research planning + recruiting; interviewing; synthesis, insight generation, research presentation, client workshop, brainstorming, prototyping, testing/evaluation
How might we align company leadership and employees on an internal mission, vision and values?
Project: Organizational design
Role: Senior Design Researcher
Client: Biotech
Duties: research planning, interviewing, synthesis, insight generation, presentation to the CEO and company leadership, leading client workshops
How might we provide holistic support for patients and their caregivers during CAR-T therapy in Europe and the U.S.?
Project: Service design
Role: Senior Design Researcher + strategy
Duties: research planning + recruiting, interviewing (using a trauma-informed approach), synthesis, insight generation, assist with pilot strategy, service blueprint and other design artefacts
How might we support more people to do in-home dialysis?
Project: Service design + customer experience
Role: Senior Design Researcher
Duties: research planning + recruiting, interviewing (using a trauma-informed approach), synthesis, insight generation, assist with pilot strategy, prototyping, and testing/evaluation
What are the reasons behind the 832% increase over the past 30 years of women who are incarcerated in the U.S.?
Project: Consulting for a non-profit organization
Duties: Interview women who were previously and currently incarecerated
What role do women play in coffee farming in Rwanda?
Project: Consulting for a new coffee company
Role: Researcher + company strategy
Interviewing, photography + video documentation